5 huge mistakes brands make when texting customers

This is BS Tuesday, where we deconstruct the BS that's out there. In this video, we're talking about the 5 biggest mistakes consumer brands make when starting to text their customers, and what to do about it!

Chapters:

0:00 Intro

0:15 Forgetting to introduce yourself

1:06 Speaking like a company

1:43 Sending irrelevant messages

2:22 Being one-sided

3:22 Sending very long links

3:53 Conclusion